Terms of service

Terms of Service

Last Updated: August 23, 2026

OVERVIEW
This website is operated by Calmori Pet Co. Throughout the site, the terms “we,” “us,” and “our” refer to Calmori Pet Co. By visiting our website and/or purchasing something from us, you agree to these Terms of Service.

ONLINE STORE TERMS
You may not use our products or services for any unlawful or unauthorized purpose. You must not transmit viruses, malicious code, or otherwise interfere with the operation or security of our website.

PRODUCTS AND SERVICES
We make reasonable efforts to display product descriptions, images, colors, dimensions, and other information as accurately as possible. Actual colors and appearance may vary slightly depending on your device, screen settings, manufacturing variations, or product updates.

We reserve the right to modify or discontinue products, prices, promotions, or availability at any time. Product availability is subject to change.

ORDERS
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing errors, inventory issues, payment problems, or incorrect order information.

If we make a material change to or cancel an order after it has been placed, we will make reasonable efforts to contact you using the information provided with your order.

PRICING AND PAYMENT
Prices are generally displayed in United States Dollars (USD) unless otherwise stated. The final price, including any applicable taxes, shipping charges, discounts, or other fees, will be displayed before you complete your purchase.

Payments are processed through authorized third-party payment service providers. You agree to provide current, complete, and accurate billing, payment, and contact information when making a purchase.

SHIPPING AND DELIVERY
Shipping and delivery estimates are provided in our Shipping Policy. Delivery dates are estimates and may be affected by carriers, weather, holidays, customs, or circumstances outside our reasonable control.

RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds, and cancellations are governed by our Return and Refund Policy and any applicable return and cancellation rules displayed during your purchase.

THIRD-PARTY SERVICES
Our store may use or provide access to third-party services, payment processors, shipping providers, applications, or websites. We are not responsible for third-party websites or services outside our control, subject to applicable law.

PERSONAL INFORMATION
Your submission and processing of personal information through the store is governed by our Privacy Policy.

INTELLECTUAL PROPERTY
Unless otherwise stated, the content presented on this website, including our branding, written content, graphics, and original visual materials, belongs to Calmori Pet Co. or is used with appropriate authorization. Such content may not be reproduced or commercially exploited without permission except as permitted by law.

PROHIBITED USES
You may not use the website for unlawful, fraudulent, abusive, harmful, or unauthorized activities, or attempt to interfere with the security or operation of the website or services.

DISCLAIMER
Product information provided on this website is for general informational purposes. Our pet products are not intended to diagnose, treat, cure, or prevent any medical condition. If you have concerns about your pet's health or suitability of a product, consult an appropriate veterinary professional.

LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Calmori Pet Co. will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products. Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.

GOVERNING LAW AND CONSUMER RIGHTS
The seller operating Calmori Pet Co. is established in Türkiye. These Terms are governed by applicable Turkish law to the extent legally applicable.

If you are a consumer residing outside Türkiye, nothing in these Terms is intended to exclude or limit mandatory consumer rights that apply to you and cannot legally be waived or restricted by contract.

CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The version published on this website will be the current version.

CONTACT
Questions about these Terms of Service may be submitted through our Contact page or by contacting us directly:

Calmori Pet Co.
Seller: Atakan Pehlivanoğlu
Email: support@calmoripetco.com
Phone: +90 530 292 6524
Legal Address: General Kazım Özalp Mah., 47/21 Sk., No: 2, D: 9, Karabağlar, İzmir, Türkiye